Confusing instructions and help

This resource seems like it would be a good teaching tool. One critique I have of it is that it is a bit more confusing as a quiz format in comparison to other similar websites that have similar uses like Quizlet Live. Overall, Quizzizz is still a great supplement to add to your classroom reviews!

As a teaching tool, as long as teachers are providing students with the need to know material, Quizizz is a very useful tool. This website as a resource gives students the opportunity to show what they know, while also learning new stuff that they might not have known.

I have been using this website for sometime now for practice quizes and lessons. AT a certain point I got a quote from one of their people who were trying to push for district and campus level membership. I told them I didnt think the school would go for it. The lady said, lets just put it in for now and we can cancel later. A second time I told her, they told me they dont think they will be going for it. She said lets just get you access and we will take care of that next time. She KNEW we were not interested in changing our status for membership. STill we got emails from them, of which I responded letting them know of the situation. No response. Now my classes are locked and I dont have access to my google synced classes anymore. I sent a help order out to them, of which they immediately closed without response. They did it a second time. The third time I threatened them with legal action and publicity as I was paying for the super subscription and there was no reason for my classes being locked. Suddenly I got a response with someone to help me. She requested a video of my screen and what I was going through. Of which I gladly complied. Her response was, I will need to investigate further, (she didnt know why either). I havent heard from her since. It's been nearly three weeks. They are trying to make more money because they know their product is successful. I wouldnt usually send this review, but if they are being this unprofessional, I'm not sure how trustworthy they are for future use. I would be weary.