Responsible Beverage Service Training
1 Account Registration
Earn your Responsible Beverage Service Training certification online. Train during your time schedule anywhere you have access to a computer and high speed Internet connection!
In a context consisting of Internet, web-based instruction including textual drill and practice as well as interactive multimedia content, the learner will be tasked with successfully removing four characters from a police lineup by correcting all ordinance violations made by the character when serving or selling alcoholic beverages .
- Register a personal account on the Responsible Beverage Training website by visiting http://rbstcertificate.org
- Log into your account
- Click on the "Training" tab
- Click on the "RBST Training " button
- Read the course instructions
2 Character Violations, Consequences, and Advisors Review
Learner will be presented with: police reports and consequences for the character ordinance violations, legal descriptions and layman’s explanations of city ordinances, “real world” advice from peers, “real world violation scenarios based on actual police citations issued by the City of Lincoln Police Department.
- Choose a character (click character image to select)
- Review character consequences
- Review police report
- View/review citation
- Proceed to Advisors page (click "Advisors" button)
- Read each of three advisor bios
3 Guided Ordinance Practice Via Assessment
Learner will read ordinance legal ease for a single specified ordinance then watch a video describing the ordinance in easy to understand laymen's terms. Learner will then be presented with several drill and response challenge questions. Learner may participate in drill and practice challenge activities until all challenges are answered correctly. Learner may review ordinance legal ease and video explanation as many times as necessary.
- Proceed to ordinance review page (click "Ordinance Review" button)
- Read ordinance description
- Watch ordinance video (click "Play Video" to watch)
- Complete ordinance quiz (select correct answers and click "Submit")
- Repeat above steps until achieving a score of 100 percent on ordinance review quiz
4 Ordinance Wrap Up
Learner will correct a character ordinance violation by choosing correct advice - given audio and textual advice from three advisors with only one advisor giving correct advice - then interpreting and synthesizing all the information they are presented and then passing an challenge in the intellectual skill domain where they select a choice that the character should have made to prevent the violation. If learner successfully chooses correct choice, the character violation is removed and learner moves on to the next ordinance violation for the specified character. If all ordinance violations for a specified character are cleared, the character is marked as complete and learner can move on to the next character. Once all characters have been cleared of all ordinance violations, learner will be presented with a Certificate of Achievement that is valid for employment purposes for a period of three years.
- Read violation scenario as experienced by the character (click "Scenario" button)
- Listen to/read corrective advice from each of three advisors (click "Play" on each advisor image)
- Choose correct advice (click correct advisor image)
- Answer a challenge question based on selecting the correct character action to correct ordinance violation (click "Submit" to check answer)
- Move to next character ordinance violation (click "Next Ordinance" button) and repeat Guided Ordinance Practice Via Assessment and then Ordinance Wrap Up for next character ordinance violation
- If character complete, move to next character (click "Next Character" button)
- If all characters complete, print Certificate of Achievement (click "Print Certificate" button)
No formal standards exist specifically for governing alcohol training. However, standards are published to govern the creation and implementation of online training programs.
The specific standards used to produce this ID product can be found at: http://www.dol.gov/oasam/learninglink/2011BestPractices.pdf
These standards (best practices) have been applied throughout the development of this project. An effort has been made to comply with all standards listed in the above publication.
Highlights include (but not limited to):
- 1.1 designed following ADDIE model
- 1.13 level 2 interaction
- 1.14 in its entirety
- 1.16 use of images, multimedia presentations, audio, video
- 1.2.3 scenarios
- 1.3 follow best practices for screen design
- 1.3.3 follows recommendations for audio content
- 1.3.4 follows recommendations for visual elements
Follows Kirkpatrick model of training evaluation:
- Level 1 reaction
- Level 2 knowledge
- Level 3 transfer
- Level 4 results